Qualities that you need to work in the travel and tourism

travel industry – is a multi-billion dollar, global and growing industry that offers many opportunities for work and advancement of professionalism and benefit those who work in this field and their seven & # 39; pits. The advantage of working in the industry is that there are certain basic qualities which, if you study in one area of ​​the industry, will be useful if you decide to work in another area. For example, if you work as an air hostess, some skills and qualities that you acquire will be useful, regardless of whether you decide to work on in the hospitality industry as a tourism consultant, or even as a guide. Below are some of the qualities that are necessary for you to succeed in this field.

• Sincere interest in the people you are serving, and the willingness to help them. This is very important, because the people you will be different. For example, there are those who may know exactly what they want, but there are those who are not sure what they want, and with whom you will have to really take the time and go into the details. If you are not interested to serve and help others, you will soon Stamitz and want to exit. On the other hand, if you enjoy helping people, you can find his work very satisfactory.

• Paying attention to the details. It is also very important if you avoid costly mistakes in their work. Most of the time your work will carry out customers' requests. For example, if a customer wants to go to one part of the country or the world, and you are not a person who is well pays attention to details, you may find that you have moved it to a different part of the world (very expensive mistake). The good news is that it is a skill that can be learned. It is organized, a good listener and a question where you do not understand, can help you avoid costly mistakes.

• Good humor and a positive attitude to any situation in your daily work. Dealing with people can sometimes be daunting, especially unpleasant people. There are prosecutors and those who are hard to please (fortunately, there are some customers that are very pleasant to deal with). Good nature will help you to deal with complaints and in the days when everything goes wrong.

• presentable. Remember that you represent your company's image. Thus, in the way you dress and get married, you need to look professional. And always nice to smile when serving customers. People notice when you smile and hospitality meet, and that is the way you present yourself can mean repeated buyer and respect on the part of superiors and colleagues.


History of Travel and Tourism

2000 years before Christ, in India and Mesopotamia

Travel trade have been an important feature since the beginning of civilization. Port in Lotale was an important center of trade between the Indus Valley civilization and the Sumerian civilization.

600 BC and more

The earliest form of tourism Tourism can be traced as far as the Babylonian and Egyptian empires. Museum of historic antiquities was opened to Babylon. Egyptians held many religious festivals that attracted pious and many people who natovpalisya in the city to see the famous works of art and buildings.

In India, as elsewhere, necklace traveled empire building. Brahma and ordinary people went to religious purposes. Thousands of ordinary people and the Brahmin was transferred Sarnath and Slavastsi to be met by an irresistible smile lit – Buddha.

500 BC, the Greek civilization

Greek tourists traveled to the site of treatment gods. The Greeks also enjoyed their religious festivals, which are increasingly becoming a desire to meet and, in particular sports. Athens became an important destination for travelers who visit major attractions such as the Parthenon. Hotels have been established in major cities and seaports, to meet the needs of travelers. Jacket were the main fun.

In this era, too, I was born a written travel. Herodotus was the world's first travel writer. Benefits also & # 39 appeared in the fourth century and cover items such as Athens, Sparta and Troy. During this period, also known advertising messages on ways signs, which direct people to the hotels.

The Roman empire

Without foreign borders between England and Syria and without the safety of the seas from piracy due to Roman patrols, the conditions conducive to travel with & # 39 appeared. The roads of the first class in conjunction with restaurants precursor of modern health centers contributed to the growth of travel. Romans traveled to Sicily, Greece, Rhodes, Troy and Egypt. From 300 AD trip to the Holy Land have also become very popular. The Romans introduced their guidebooks (routes), listing the property with symbols, to determine the quality.

Other houses were built rich near Rome, occupied mainly in the spring social season. The most fashionable resorts were found near the bay of Naples. Naples attracted retirees and intellectuals, Kuma has attracted fashionable and Baia attracted tourists to the market, it was noted that the immorality, drunkenness, and singing all night.

Travel and Tourism never acquire such status to the present day.

In the Middle Ages

Travel was difficult and dangerous, when people are traveling on business or because of a sense of duty and duty.

Prygodniki looking for fame and fortune through travel. Europeans tried to open a sea route to India for trading purposes, and thus discovered America and explored parts of Africa. Players playing well and earning a living, speaking during a trip. Missionaries, saints, etc. traveled to spread the holy word.

Traveling on the entered Magalim holiday in India. Mughal kings built luxurious palaces and enchanting gardens in places of natural and scenic beauty (eg, Jahangir traveled to Kashmir, attracted by its beauty.

Travel empire building and pilgrimage was a regular feature.

grand tour

Since the beginning of the seventeenth century a new form of tourism was developed as a direct result of the Renaissance. During the reign of Elizabeth 1, young people who are looking for positions in the court was asked to go to the continent in order to complete their education. Later the gentleman began training to be completed "Grand tour", accompanied by a tutor, and lasts for three or more years. Despite ostensibly to education, people who are looking for fun, travel, to enjoy the life and culture of Paris, Venice or Florence. By the end of the eighteenth century this custom became gentry to the nobility. Gradually displaced the fun of traveling educational journey. The onset of the Napoleonic Wars about 30 years tarmoziv travel and led to the demise of the customs of the Grand Tour.

sanatoriums development

In Britain, and later in the European continent resorts grew in popularity as awareness of the therapeutic qualities of mineral water has increased. taking medications in the sanatorium rapidly acquired the character of a status symbol. Resorts have changed in character, as the pleasure became motivated visits. They became an important center of social life of high society.

In the nineteenth century they were gradually replaced by a seaside resort.

Sun, sand and sea resorts

Seawater has become associated with health benefits. Therefore, the very first visitors drank it and did not swim in it. At the beginning of the eighteenth century in England, having a little fishing resort for visitors who drank and immersed in sea water. With overpopulation of domestic resorts popular new resorts on the sea-side has become more popular. Introduction steamship service in the 19th century introduced more resorts in the chain. The seaside resort has gradually become a social meeting place

The role of the industrial revolution in promoting travel to the west

Rapid urbanization caused by industrialization, led to mass immigration in the cities. These people are attracted to travel to avoid the environment in a place of natural beauty, often in rural areas they came from changes in everyday life with the physically and psychologically stressful jobs to a leisurely pace in the countryside.

Highlights of travel in the nineteenth century

· On the & # 39 The advent of the railway was originally catalyzed a business trip, and then stay on vacation. Gradually, special trains were chartered to only go on vacation to their places of rest.

· Package tours organized by entrepreneurs such as Thomas Cook.

· The European countries frequented by a lot of business trips in the colony to buy raw materials and sell finished products.

· The invention of photography acted as an instrument for improving the status and contributed to foreign travel.

· Formation of the first hotel chains; pioneers of the railway companies, to create more hotels rail terminal.

· Seaside resorts began to develop a variety of images, for both leisure elite, for gambling.

· Other areas – ski resorts, hill stations, places for rock climbing, etc.

· Technological development has contributed ships traveling between North America and Europe.

· The Suez Canal opened direct sea routes to India and the Far East.

· The cult directory followed development of photography.

Tourism in the twentieth century

The First World War gave the first experience of the country and created a sense of curiosity about international travel among less affluent sectors. The large-scale migration to the United States meant a lot of traveling over the Atlantic. Private driving was encouraged to travel around the country to Europe and the West. The resort is on the sea-side has become an annual family holiday destination in the UK and has gained popularity in other Western countries. Hotels have spread in these areas.

air travel and after the birth

War increased interest in international travel. This interest in the aviation industry has given a form of mass tourism. The excess aircraft and the growth of private airlines contributed to the expansion of air travel. The plane became comfortable, fast and steadily cheaper foreign travel. With the introduction in 1958 of the aircraft "Boeing 707" came the age of air travel for the masses. Start of charter flights has pushed market package tours and led to the creation of an organized mass tourism. 747, the vessel 400 seats, sharply reduced the cost of travel. Seaside resorts in the Mediterranean, North Africa and the Caribbean were the initial mass tourism points.

The corresponding increase in the hotel industry has led to the creation of global networks. Tourism also began to diversify, when people began to flock to alternative destinations in the '70s. Nepal and India have received the crowd of tourists, lured Hare Krishna movement and transcendental meditation. Start of individual travel in large on & # 39; volume fell only in the 80s. Air travel also led to a continuous growth of business travel, especially with & # 39; advent of MNCs.


tourism tourism course – 5 features to look for

Want to get into the travel and tourism industry? Taking a course – a great way to get educated about this exciting sphere, as well as learn how to find incredible deals to travel for your use. A course that you choose should have all of the following 5 features:

Function number 1: Certified by the major institutions nationally accredited:
Any program that you are considering, is likely to be operating in accordance with the sponsoring universities. Make sure that the university partner through which you pass the course, with the & # 39 is confidence, which has a reputation in the region. Also, make sure that the degree that you will be awarded after completion of the course, with the & # 39 is a nationally recognized.

Feature number 2: Preparing to use computer & # 39; yuteryzavanyh reservation systems:
Make sure that you have selected the program will teach you not only on the sides and disadvantages of the industry itself, but also on the use of computer & # 39; yuteryzavanyh reservation systems available today to travel agents.

Function number 3: Teaches agency management practices:
Being a travel agent, you will be required not only to be an expert in getting clients the best lucrative offers, but also be able to manage your business. Confirm that the course or program you are considering, you give management the tools to succeed in business as a travel agent.

Function number 4: Offers only the online version:
C & # 39 The emergence of online education provides today's students with opportunities for effective distance learning are not available even 10 years ago. Make sure that your course of travel close to the time and order a component that works only on the Internet. This means that you should be able to undergo, without visiting a physical room.

The function number 5: Will give you information on how to find the best deals:
Needless to say, the program should also benefit you, both as a travel agent, and as an individual, looking for the best available deals on travel.

Ensure that any chosen travel course offers the above 5 components. Finally, be sure to talk with at least one or two of the current program students to learn firsthand what they think about it.


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